Shipping policy

Please read the item listing description prior to placing your order for shipping time frame. Shipping times are depending on if they are in-stock or pre-order items. 

Please allow 1-3 business days for in-stock items to be fulfilled. 

We do not offering overnight shipping. Once the package has shipped, Kate Willow has no control over any shipping delays. Kate Willow is NOT responsible for any packages that are lost or damaged by the carrier. Kate Willow is NOT responsible for any wrong addresses that are submitted. If your item is returned to me because of wrong address, the customer is responsible for the shipping charges for the order to be sent out again.